Retain.io

Cookie Policy

Last updated: April 12, 2026

1. Overview

Retain.io uses cookies and similar local storage technologies to operate the Service, protect accounts, remember preferences, and support billing-provider connection flows.

This Cookie Policy explains the categories we use, why we use them, and the choices available to you.

2. Categories We Use

At this stage, Retain primarily relies on strictly necessary and preference-based technologies in the following categories:

  • Authentication and session: To keep you securely signed in and maintain authenticated product sessions.
  • Security and connection state: To protect login flows, billing-provider onboarding, OAuth redirects, and anti-abuse controls.
  • Preferences: To remember language, theme, sidebar state, and other interface choices you actively make.
  • Payment and provider support: To help secure payment-update and provider-connection flows powered by services such as Stripe.

3. Why We Use Them

We use these technologies to keep the product secure, reliable, and easier to use.

  • Maintain account access and authenticated sessions.
  • Protect security-sensitive flows such as sign-in and provider connection.
  • Preserve interface settings and language selections.
  • Support billing-provider and payment-update experiences.

4. Non-Essential Tracking

Retain does not currently rely on advertising cookies or third-party marketing trackers for retargeting.

If we introduce non-essential analytics, marketing, or personalization technologies in the future, we will update this policy and request consent where required by law before enabling them.

5. Your Choices

Most browsers let you control or delete cookies and local storage entries. Restricting strictly necessary technologies may prevent sign-in, dashboard access, billing-provider connection flows, or saved preferences from working as intended.

6. Updates and Contact

We may update this Cookie Policy to reflect product, legal, or operational changes. If you have questions about this policy or our use of cookies and similar technologies, contact us at contact@retain.io.